Privacy Policy

We highly value your trust and confidence in us and want to assure you that your Personal information is completely safe with us.

The User hereby consents, expresses and agrees that he has read and fully understands the privacy policy. The user further consents that the terms and contents of such privacy policy are acceptable to him.

Information We Collect :

Information We Process :

We highly value your trust and confidence in us and want to assure you that your Personal information is completely safe with us. The User hereby consents, expresses and agrees that he has read and fully understands the privacy policy. The user further consents that the terms and contents of such privacy policy are acceptable to him.We use this information for the purpose of shipping your order to you and sharing you the order conformation messages. These E-mail and SMS are automated and you don’t need to worry about misusing your phone number and E-mail address. Please note that you may get automated promotional SMS or E-mails in the future.

Terms and Conditions

We use the following platforms for our e-commerce and payment gateway. Please click

The following links to read their terms and conditions.

E-Commerce service provider :

Woo commerce : https://woocommerce.com/terms-conditions/

Payment gateway service provider :

Razorpay : https://razorpay.com/terms/

Pricing

Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, Products and services may change at www.astleylifesciences.com discretion.

How does the delivery process work?

Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.
After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.

What is the estimated delivery time?

We usually dispatch most orders within 2-6 business days (excluding Sundays and public holidays).

Though, we keep 95% of our catalogue in our inventory, certain products need to be sourced directly from the brand itself so that we can live up to our promise of providing fresh, non- expired products.

While we are trying our best to avoid this situation, however in delivering orders. Product delivery may get delayed due to reasons attributable to logistics, public holidays, etc.

We target to dispatch all orders within 5 days of order date.

Are there any shipping charges applicable on my order?

We have standard shipping charges for most addresses. India shipping charges –A flat Rs.50 charge is applied to all orders below Rs-500/-, while there is free shipping for all orders above Rs.500/-

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